Privacy Policy
# Privacy Policy
Effective Date: May 18, 2026
Last Updated: May 18, 2026
R. Construction Solutions ("R. Construction Solutions," "we," "us," or "our") respects your privacy and is committed to being transparent about how we collect, use, and share information about you. This Privacy Policy explains our practices regarding personal information collected through our website at rconstructionsolutions.com and our related subdomains (collectively, the "Site") and the services we provide (collectively, the "Services").
By using our Site or Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Site or Services.
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## 1. Who We Are
R. Construction Solutions is a nationwide construction business consulting firm. We provide consulting, estimating support, recruiting, business coaching, process improvement, network sourcing, CRM implementation, and federal procurement services to general contractors, subcontractors, suppliers, and related construction businesses across the United States.
Operating entity: WODeration LLC d/b/a R. Construction Solutions, an Illinois limited liability company registered as a foreign entity in California.
Primary office: 101 Cooper Street, 2nd Floor, Santa Cruz, CA 95060
Privacy contact email: [email protected]
Privacy contact phone: (847) 242-2442
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## 2. Information We Collect
We collect information in three ways: information you provide directly, information collected automatically through technology, and information from third parties.
### 2.1 Information You Provide
When you contact us, fill out a form, schedule a call, subscribe to our communications, or otherwise interact with our Site or Services, you may provide:
- Name (first and last)
- Email address
- Phone number
- Business name and role
- Services you are interested in
- Project details and business context shared during consultations
- Communications you send to us (emails, form submissions, chat messages)
- Payment information (processed by our payment processor — we do not store credit card numbers)
- SMS opt-in consent and preferences
### 2.2 Information Collected Automatically
When you use our Site, we and our service providers automatically collect:
- IP address and approximate location
- Browser type and version
- Device type (desktop, mobile, tablet) and operating system
- Pages viewed, time spent, scroll depth, and click behavior
- Referring website or source
- Date and time of access
- Cookie identifiers (see our Cookie Policy)
### 2.3 Information from Third Parties
We may receive information about you from:
- Social media platforms when you interact with our pages or click links from our profiles
- Marketing partners who share leads with appropriate consent
- Service providers who help us operate our business (CRM platforms, analytics providers)
- Public sources (e.g., business directories) when researching prospective clients
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## 3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide our Services — respond to inquiries, schedule consultations, deliver consulting work, send invoices and account communications
- To communicate with you — send appointment confirmations, project updates, and (with your consent) marketing or newsletter content
- To improve our Site and Services — analyze usage patterns, troubleshoot issues, develop new offerings
- To market our Services — send promotional emails or SMS messages to individuals who have opted in, retarget visitors through advertising platforms, measure marketing effectiveness
- To comply with law — meet legal obligations, respond to legal process, enforce our Terms of Use, protect our rights and the rights of others
- To prevent fraud and abuse — protect the security of our Site, detect suspicious activity, prevent unauthorized access
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## 4. How We Share Your Information
We do not sell your personal information in the traditional sense. We may share information in the following ways:
### 4.1 Service Providers
We share information with third-party companies that perform services on our behalf, including:
- GoHighLevel (HighLevel Inc.) — our CRM, marketing automation, website hosting, form processing, and SMS/email delivery platform
- Stripe (via our GoHighLevel SaaS integration) — payment processing
- Microsoft Clarity — analytics and session-recording for website usability improvement
- Twilio (via our GoHighLevel integration) — SMS and voice communications infrastructure
These providers are contractually limited in how they may use the information.
### 4.2 Business Partners
If you are referred to us through a partner or refer business to us in turn, limited information may be shared between R. Construction Solutions and the partner to coordinate the relationship.
### 4.3 Legal Compliance and Safety
We may disclose information if required by law, subpoena, court order, or government request, or if we believe disclosure is necessary to protect the rights, property, or safety of R. Construction Solutions, our clients, or the public.
### 4.4 Business Transfers
If R. Construction Solutions is involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction. We will notify you of any such change.
### 4.5 With Your Consent
We may share information for any other purpose with your consent.
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## 5. Cookies and Tracking Technologies
We and our service providers use cookies, web beacons, pixel tags, and similar technologies to collect information about your use of the Site. For details about specific cookies used and how to manage them, please see our Cookie Policy.
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## 6. SMS / Text Message Communications
If you have opted in to receive SMS messages from us, we may send transactional messages (appointment confirmations, account notifications, service updates) and, with separate opt-in, marketing messages (special offers, news, content updates).
- Frequency: Message frequency varies depending on your interactions with us.
- Cost: Message and data rates may apply, based on your mobile carrier plan.
- Opt out: Reply STOP to any message to unsubscribe.
- Help: Reply HELP to any message for assistance, or contact us at [email protected] or (847) 242-2442.
- Carriers: We are not liable for delayed or undelivered messages.
You provided consent to receive SMS messages by checking the appropriate consent box on our contact form or other intake form. Consent is not a condition of purchase. You may withdraw consent at any time.
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## 7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typical retention periods:
- Contact form submissions and inquiries: 3 years
- Active client records: Duration of engagement plus 7 years
- Marketing list subscribers: Until you unsubscribe, plus 12 months
- Website analytics data: 26 months
- Financial and tax records: As required by applicable law (typically 7 years)
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## 8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. However, no system is completely secure, and we cannot guarantee absolute security. If you have reason to believe your interaction with us is no longer secure, please contact us immediately at [email protected].
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## 9. Children's Privacy
Our Site and Services are intended for business professionals and are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us and we will delete the information.
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## 10. State-Specific Privacy Rights
Depending on your state of residence, you may have specific rights regarding your personal information.
### 10.1 California Residents (CCPA / CPRA)
If you are a California resident, you have the following rights:
- Right to Know: Request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purposes for collecting it, and the third parties we share it with.
- Right to Delete: Request that we delete personal information we have collected, subject to certain exceptions.
- Right to Correct: Request that we correct inaccurate personal information.
- Right to Opt Out of Sale or Sharing: Direct us not to sell or share your personal information.
- Right to Limit Use of Sensitive Personal Information: Direct us to limit our use of sensitive personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
Categories of personal information we have collected in the past 12 months include: identifiers (name, email, phone, IP address), commercial information (services purchased or inquired about), internet activity (browsing behavior on our Site), geolocation data (general location based on IP), professional information (your job title, business name), and inferences drawn from the above.
Categories of sources include: directly from you, automatically through our Site, and from service providers and business partners.
Business purposes for collection are described in Section 3 above.
Categories of third parties we share information with are described in Section 4.
We do not sell personal information in exchange for money. We may "share" personal information for cross-context behavioral advertising under California law (for example, through retargeting pixels) — you have the right to opt out of this sharing.
To exercise your California rights: Email [email protected] with the subject line "California Privacy Rights Request" and provide enough information for us to verify your identity. We will respond within 45 days (with a possible 45-day extension if needed). You may also designate an authorized agent to make requests on your behalf.
### 10.2 Virginia Residents (VCDPA)
Virginia residents have rights to access, correct, delete, obtain a copy of, and opt out of the processing of personal data for targeted advertising, sale, or profiling. To exercise these rights, contact [email protected]. We will respond within 45 days.
### 10.3 Colorado Residents (CPA)
Colorado residents have rights similar to Virginia residents, including the right to opt out of profiling. To exercise these rights, contact [email protected]. We will respond within 45 days.
### 10.4 Connecticut Residents (CTDPA)
Connecticut residents have rights similar to Virginia and Colorado residents. To exercise these rights, contact [email protected]. We will respond within 45 days.
### 10.5 Utah Residents (UCPA)
Utah residents have rights to access, delete, obtain a copy of, and opt out of targeted advertising and sale of personal data. To exercise these rights, contact [email protected]. We will respond within 45 days.
### 10.6 Texas Residents (TDPSA)
Texas residents have rights similar to Virginia and Colorado residents. To exercise these rights, contact [email protected].
### 10.7 Oregon Residents (OCPA)
Oregon residents have rights similar to Virginia and Colorado residents. To exercise these rights, contact [email protected].
### 10.8 Other States
We monitor state privacy laws as they evolve. If your state has enacted a consumer privacy law granting you rights regarding your personal information, you may contact us at [email protected] to exercise those rights and we will respond within the timeframe required by your state's law.
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## 11. Do Not Sell or Share My Personal Information
R. Construction Solutions does not sell your personal information for money. However, our use of certain advertising and analytics technologies may constitute "sharing" or "selling" under some state laws.
If you would like to opt out of any sharing of your personal information for targeted advertising purposes:
1. Email [email protected] with the subject line "Do Not Sell or Share"
2. Provide your name and the email address you have used with us
3. We will process your request within 15 business days
You may also use browser-based opt-out signals such as Global Privacy Control (GPC), which we honor for California residents and other applicable users.
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## 12. International Users
Our Site and Services are intended for use by businesses and individuals located in the United States. If you access our Site from outside the United States, you do so at your own risk and your information will be transferred to and processed in the United States, which may have different privacy laws than your country of residence.
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## 13. Third-Party Links and Services
Our Site may contain links to third-party websites and services (including our affiliate brands ConstructConnect, HighLevelCRM, and Federal Solutions, as well as external partners). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.
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## 14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. If we make material changes, we will provide additional notice (such as by email or a notice on our Site). We encourage you to review this Privacy Policy periodically.
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## 15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
WODeration LLC d/b/a R. Construction Solutions
101 Cooper Street, 2nd Floor
Santa Cruz, CA 95060
Email: [email protected]
Phone: (847) 242-2442
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